WHICH REFILL WORKS FOR MY PEN? WHERE CAN I FIND IT?

View our Product Specification PDF that shows all refillable & non refillable uni-ball pens, with ball size and all features. Refills can be purchased at all stationery stores & online shop, but if you have any questions you can contact our Consumer Service center.


WHY DO SOME PENS LEAK IN AIRPLANE CABINS OR AT HIGH ALTITUDE?

It’s really a matter of using the wrong pen. Roller ball pens contain thinner, more liquid ink than a ballpoint. Typical rollers contain that ink in a closed tube. Fluctuations in pressure, say in an airplane, cause air to expand inside that ink chamber leading to unexpected inkblots in your briefcase. If you’re unsure your pen is airplane-safe, you can equalize the pressure inside the pen by taking its cap off while holding it tip up. Or, if you want total certainty, look for our airplane-safe pens, such as the Vision Elite.


WHERE CAN I FIND MY FAVORITE UNI-BALL PEN?

Most stationery stores, online & Office Linc stores carry many uni-ball pens. Here’s a link to several of those retailers. If you still can’t find your favorite, you can contact our Consumer Service center


MY COMPANY LOVES UNI-BALL PENS. HOW CAN I GET OUR NAME ON THEM?

uni-ball pens, customized with your company name or logo, are perfect for workplace anniversaries, client gifts and just plain making a statement around the office by visiting our Corporate Orders & Gifting links


WHICH PENS HELP PREVENT DOCUMENT FRAUD?

Many uni-ball pens, including the uni-ball Signo UMN 207, protect against water, fading and fraud. They contain pigment-based ink that forms an indelible bond in paper and resists criminal check washing.


ROLLER, GEL AND JETSTREAM™ PENS—WHAT’S THE DIFFERENCE?

In short, liquid ink gives Rollers free-flowing, fluid writing, Gels deliver thick and vibrant lines, and our unique Jetstream pens are known for their incredibly fast and effortless writing.


I JUST GOT A NEW UNI-BALL PEN. WHAT’S THE WAXY MATERIAL ON ITS POINT?

That’s a protective wax that preserves the ink and protects the pen tip. It’s an extra step that guarantees your pen writes as we intended; simply remove it before writing.


HOW CAN I CONTACT UNI-BALL DIRECTLY?

Use the Customer Query Form, for Online Orders Use the Contact Details on the shop or call us at Consumer Service center.


WHAT IS THE ESTIMATED DELIVERY TIME ?

The Uni product of your choice will be delivered with care within 8-10 business days of your online purchase. Business days exclude public holidays and Sundays.

Estimated delivery time is also dependent on the following factors :

    1. Availability of the Product.
    2. Late Confirmation of your Payment through bank / payment gateway.
    3. Public Holidays / Festive periods around the delivery dates.
    4. The destination to which you want the order shipped to.


IS IT SAFE TO ORDER FROM YOUR SITE ?

We use the most powerful Verisign secure socket layer (SSL) for encrypting customer data during Payment transmission via ccavenue. For payments you are handed over to ccavenue, one of the largest payment processors in India and subject to the highest-available security levels.


WHAT IS YOUR PRIVACY POLICY ?

We assure you that we recognise and fully respect the privacy and personal data of the visitors to this website. We ask for your information such as name, address and contact details in order to process your order and contact you if any issues arise.

We will never share your e-mail address with any third parties

We don't sell your details or pass them on, except in these specific ways:

  • If you pay by card, our payment processor will need your address and card data, but only to process your payment.
  • We send a monthly newsletter, but we won't send it to you unless you ask us to, and you can, of course, unsubscribe at any time with the links given in every newsletter we send.


WHAT ARE THE VARIOUS MODES OF PAYMENTS & CARDS DO YOU ACCEPT ?

We accept MasterCard, Visa, American Express, Diners Club and JCB credit cards. In addition to these Credit Cards, you can also pay through Debit Cards, Net Banking, Cash Cards, Mobile Payments & Wallets like Paytm Wallet, Mobikwik.
 


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